Tech-support

Solutions offered by Inoventica are built on a fault-tolerant high-performance cluster platform and use Microsoft’s innovative products.
Inoventica Services’ technical support
  • 24/7 registration and acceptance of requests
  • Multiple support options: through Subscriber’s Personal Account Page, email.
  • Basic (weekdays 9:00 through 18:00) and extended (24/7) technical support.
  • Other services: OS installation (Windows, Linux), software of your choice.
Our goal is to provide the highest possible level of support for our products. All tech support employees are highly-trained specialists with certificates of various levels: MCP, MCSE, MCSA, CCNA etc.

Inoventica competencies earned as part of the Microsoft Partner Program allow us to provide our clients and partners with a full range of both cloud and classic hosting services, and lease physical servers as well as Hyper-V and vSphere-based infrastructure .

To submit a tech support request, send an email from the mailbox authorized on your Personal Account Page to support@inoventica.com.

All requests are logged and assigned a unique number, allowing us to track the status of the request. Depending on the complexity of the problem, solution may take several minutes to several days.